Q: What areas do you serve?

A: We are based in Bend, Oregon and serve all of Central Oregon, including Redmond, Sisters, Sunriver, and surrounding areas.

Q: Do you offer airport transportation?

A: Yes! We provide reliable rides to and from Redmond Municipal Airport (RDM). We track your flight to adjust for early arrivals or delays, so your ride is always timed right.

Q: How do I book a ride?

A: You can book directly through our online booking system. If you need help booking or you need something custom, feel free to call or text us and we’ll help you get set up.

Q: Can I book instantly online?

A: Yes—if a vehicle is available, you can book instantly. If not, you’ll be prompted to select a different vehicle or request a quote.

Q: What types of vehicles do you offer?

A: We offer SUVs, larger passenger vehicles, and a 14-passenger shuttle van—perfect for everything from airport rides to events and group transportation.

Q: Do you offer rides for events and special occasions?

A: Absolutely. We provide transportation for weddings, concerts, golf trips, corporate events, and nights out—so you can focus on enjoying your time.

Q: Can I schedule a ride in advance?

A: Yes! We encourage advance bookings to ensure availability, especially during busy seasons and early morning airport trips.

Q: What is your cancellation policy?

A: We ask that you cancel before your flight departs or at least the night before your scheduled pickup to avoid any fees.

Q: What if my flight is delayed or arrives early?

A: No problem—we track flights and adjust your pickup time accordingly, so you don’t have to worry.

Q: I think I left something behind, what can I do?

A: Please contact us ASAP so that we can check our vehicle and make arrangements. We are not responsible for left-behind items and can only keep items for a limited amount of time.

Q: Is Bend Ride Company just an airport shuttle?

A: No, we offer our services for Weddings, Bachelor & Bachelorette parties, and other occasions as well as point-to-point rides around Central Oregon.

Q: What’s the fastest way to schedule a ride?

A: You can click the “Book now” button below or fill out this form with your pickup and drop-off information, and you’ll be added to our schedule!

Q: Do you offer shuttle service for wedding guests?

A: Yes! Guest shuttles are one of the services we offer. We can run continuous loops or scheduled pickups to and from hotels, venues, and after-parties. Check out our Wedding page for more details.

Q: How can I contact Bend Ride Company?

A: You can reach us by phone or text at 541-640-0535, or book directly online anytime.